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Customer Relationship Management (CRM) is
all about acquiring, retaining and satisfying customer for an organisation. It
is very much a people function that demands the Organization to be
Customer-centric. The technology that CRM Solution providers sell is but a tool
in the above process.
CRM Market is growing at an annual rate of 50% as per AMR Report and as per IDC
Report the CRM revenue is expected to touch 6.7 billion USD by 2002 and 12.5
billion USD by 2003.
Recognizing the fact that CRM applications are going to be the hottest sector of
Corporate Enterprise Applications, Pentasoft is now aggressively focussing on
CRM and offering fully integrated CRM suites which caters to the needs of any
Vertical Industries.
Our Strategy is to Customize the CRM suite and add on value to meet the needs of
any vertical industry.
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