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International call center training at Pentasoft Technologies Ltd. Contact us 044-24803898 / 24833067 / 24726042 and E-mail at training@pentasoftech.com
Need for the Product

      The Insu pro is a Insurance Management solutions products meant for typical users who manage large   asset base. It is a unique mind product and addresses the typical needs of complex insurance business process for a end user.
Presently in India, generally a claim gets paid after 11 to 13 months from the date of the accident.
This is mainly due to the following:
  • 50% of the delay has been from the Insured to submit the claim details
  • 30% of the delay from Surveyors
  • 20% of the delay has been from the Insurance Companies
     From the Insured angle, even though they cannot have any control over Surveyor and Insurance Company’s delays, the delay from the Insured can be avoided. Insu Pro helps to control the claims management through better administration of documents to be forwarded to the Insurance company. It also has a built in intelligence to alert the company depending upon the type of the claim to provide sufficient information and documents. The Insu Pro also aids the user through Built in Intelligence arising out of user experience MISSED COVER ALERT and many more.
       Insurance business is quite astute in nature. Through Product offerings, insurers cover risks. But how to ensure that all the risks has been covered? That is where Insu Pro – the Intelligent Insurance Management Software, comes in handy. The In Built knowledge base, closely monitors and captures the necessary data from Claims experience. This enable the Product to alert the user when a same kind of asset goes for Insurance / renewal next time.
The following is a typical example.
ABC Company Ltd. has insured its closed circuit camera, placed on tops of its buildings and convenient points for surveillance.
The following covers were taken
  • Fire
  • Theft
  • Earth Quake
A claim arises due to lightening.
       The ABC Company Ltd. registers a claim. The claim is promptly rejected by the Insurance company because the accident is due to Lightning, which was not included in the cover.
       The Insu Pro captures the missed covers for that schedule, while processing the claim for Insurance and alerts the user by giving the old incident when due for renewal or while taking a similar cover.
       Optionally the user can also specify a Prime cover for an asset, so that the system will remember the cover and alert the user if the cover is not taken in future.
No Claim Bonus Alert
       The product always looks for the possible discounts and alerts the user. For example if a particular policy can benefit from “NO CLAIM BONUS” if there are no claim during a particular period, then it will alert the user.
Renewal Alert
       The Insu Pro intelligence always looks for renewals due over a period of time. The alert in terms of a list is shown to the user at the time of login.
Insu Pro Process Cycle
       Insu Pro follows a typical purchasing cycle
  • Quotation Processing
  • Requirement Generation
  • Final Selection
        The same cycle can be repeated during renewal of the cover also.
      The Endorsement Report will give a clear picture to Insurance companies in order to process the Endorsement quicker.
      The Endorsement Report comes with the Following Sections.
  • Change in Existing Schedule
  • New schedule to be added
  • Covers to be added
  • Covers to be removed
Efficient Claim Processing
        As discussed earlier the Product supports the user in many ways during a Claim processing. Based on the Nature of Claim it lists down the Documents to be submitted instantly. Various claims procedures can be followed by different companies for varying types of claims. The Insu Pro helps customers to customises such experiences into the database for efficient claims processing thereby saving in costs and time and consequently giving a better claims experience.
        Insu Pro comes with intelligent reports and analysis to give a in depth analysis for various insurance experience. It also gives graphical representation of the reports for a better understanding of the insurance exposure.
        Policy/Asset Scan Facilities
        The Product supports image processing and allows the user to Store / Retrieve / Print the Policy & related Documents.
Latest Enhancements to the Product
Package Policies
         Package policies have been incorporated as an additional feature into the product and further to the existing of privatization to the Insurance Companies. The Package policies can be used for availing covers like the Industrial All risks or any kind of package according to the end user needs. The package policies feature is highly parameterized so that the end user can add any cover to the particular package.
Premium Calculation
         Premium Calculation comes with an Excel Interface. This feature has been incorporated for the corporate so as to do their Premium workings, these premium working excel sheets are added to that particular policy requirement. The Excel sheet could be retrieved for further reference or any change can be made as well.
Multi-Currency Support
         The Product supports Multi-Currency activities.

Last updated:01.06.2007                                      © 2007 Pentasoft Technologies Limited. All Rights Reserved